Search
Updated news
Presentation
Consulting - FAQs > Import - Export

I have received goods that were defective, damaged or not as ordered; can I get duty and VAT taxes repaid?

O I Have Received Goods That Were Defective Damaged Or Not As Ordered CanYou can claim back duty and VAT if:
• You return the goods to the shipper or
• You arrange for the goods to be destroyed under supervision.

You must make a claim within 12 months from the time of import, and the goods must not have been used beyond what was necessary to establish that they were damaged, defective or not as ordered.

OTHER QUESTIONS  |  Ask a question
The Goods I Sent For Repair Could Not Be Fixed And I Have Been Sent A Replacement; Do I Have To Pay
Besides Import Duty And VAT, What Are The Additional Taxes I Need To Be Aware Of ?
Who Is Responsible For The Payment Of Import Duty And VAT?
Shipping Or Hand-carrying Goods Through Customs: What Is The Difference?
Who Is Responsible For Providing An Invoice Declaration Of The Goods?
Online support
(84) 903952255
Mr Khuan
Viethoalogcon
Viethoaholdingcorp
Viethoaglobal
User Customer
User Viethoa
Use For Customer
User For Viet Hoa
Viethoa E Office
China Airlines
Singapore Airlines
Logo 5
Logo 4
Japan Airlines
Logo 2
Logo 1
Eva Airlines
China Airlines 1
Malaysia Airlines
Wanhai
Evergreen
Hanjin
Huyndai
STATISTIC
Online 165
Hit counter 18091899

VIET HOA TRANSPORT SERVICES & TRADING JOINT STOCK COMPANY ( HEAD OFFICE )
Address: 284 Nguyen Tat Thanh Street, Dist. 4, Ho Chi Minh City, Vietnam
Tel (84-28) 39402520 -Fax: (84-28) 39402601
Emailgeneral@viethoagroup.com
Copyright © 2007 VIET HOA GROUP. All rights reserved
Designed & Developed by EMSVN